Customer Service

At TruckClaims, Inc., we do more than talk about customer - - we deliver!

TruckClaims, Inc. provides claim services designed to help you in reducing your exposure and recovering from a claim as quickly and completely as possible. Our professional services are cost-effective and are delivered with care and integrity, in a timely and accurate manner that exceeds your expectations.

We have created and operate in an environment that provides courteous responsive services to you and all parties, delivering timely and equitable resolution of each claim.

Our principles of service are:

• Standards of performance exceed ethical responsibilities to act in good faith and deal fairly with the public
• Investigations, evaluations & claim adjudication, without prejudice and treat each claim on its individuals merits
• All non-disputed claims paid promptly
• All non-meritorious claims vigorously resisted
• Clear and reasonable explanation of all claims closed by denial or compromise
• Accurate and timely reserves posted on all files
• Staffing with adequate numbers of qualified and experience claim professionals to ensure compliance with your insurance program goals and objectives